Frequently Asked Questions
Which shows are included in the presale offer for Volbeat's UK and European tour?
This offer is valid for shows in the following locations:
- Herning, DK
- Copenhagen, DK
- Amsterdam, NL
- Antwerp, BE
- Stuttgart, DE
- Cologne, DE
- Oberhausen, DE
- Vienna, AT
- Linz, AT
- Prague, CZ
- Berlin, DE
- Munich, DE
- Frankfurt, DE
- Leipzig, DE
- Hamburg, DE
- Warsaw, PL
- Tampere, FI
- Stockholm, SE
- Oslo, NO
- Gothenburg, SE
- Hannover, DE
- Rotterdam, NL
- Esch-Sur-Alzette, LU
- Zürich, CH
- Bilbao, ES
- Barcelona, ES
- Madrid, ES
- Paris, FR
- Nottingham, UK
- Cardiff, UK
- Manchester, UK
- Glasgow, UK
- Birmingham, UK
- London, UK
All dates can be viewed at https://www.volbeat.dk/en/dates/
When does the presale begin?
The presale will begin on Monday 10th March 2025 at 10am local time. The presale ends on Thursday 13th March at 10pm.
General public sale begins on Friday 14th March at 10am local time.
How and when will I receive presale access?
Presale access codes and instructions will be emailed to eligible fans from 8am GMT on Monday 10th March.
How do I gain ticket presale access to Volbeat's UK & European tour dates?
Pre-order the new album and bundles from Volbeat's official store* before 5pm local time on Sunday 9th March. No purchase necessary, register for the presale here and join Volbeat's mailing list.
*Official stores included in this promotion:
eu.volbeatmerch.com
uk.volbeatmerch.com
It’s after 9am GMT on Monday 10th March and I haven’t got my access email, what should I do?
First check your email’s Junk or Spam folder. If you still cannot find your email contact us at volbeatpresale@atlanticrecordsstore.zendesk.com
Am I guaranteed a ticket if I pre-order the album?
Tickets are not guaranteed with your album pre-order. We are providing presale access and tickets will be available on a first come, first served basis. Maximum 4 tickets per person.
How many tickets can I purchase during the access?
Each access code is valid for up to 4 tickets.
Tickets will be sold on a first come, first served basis. We expect a very high demand and cannot guarantee tickets.
If I place more than one order, will I get additional access codes?
No, each customer will receive one access code.
What if I purchase from a different retailer or store, do I qualify for presale access?
No. To qualify for access, you must have purchased from Volbeat's official store* or registered via the sign up form before 5pm local time on Sunday 9th March 2024. If you purchase via another retailer, you will not be eligible for presale access.
*Official stores included in this promotion:
eu.volbeatmerch.com
uk.volbeatmerch.com
Can I purchase accessible tickets?
Please contact the ticket venue for information on how to purchase accessible tickets for this event.
If you need help you can message our team at volbeatpresale@atlanticrecordsstore.zendesk.com who will guide you to the correct location.
What if I have more questions about the presale access or my order?
Contact us at volbeatpresale@atlanticrecordsstore.zendesk.com if you have a question related to your order or the presale offer.