Twenty One Pilots

When and where will the event take place?

The event will take place in London on Friday 21st May & Saturday 22nd May 2021, during the exclusive access to get tickets, you will have the opportunity to pick a day and time slot to attend the event. The venue will be announced on Thursday 20th May 2021, 10AM BST during the exclusive ticket access. Please note having a code does not guarantee a ticket.

When does the exclusive access to tickets begin?

Exclusive access will begin Thursday 20th May 2021, 10AM BST. Tickets are FREE and on a first come, first served basis, to all those with access codes. We expect demand to be very high. Please note that having an access code does not guarantee a ticket.

How and when will I receive my access code?

Access codes will be emailed to you by 6PM BST Tuesday 18th May.

It’s after 6PM and I haven’t received my code. What do I do?

Check your junk mail. If it’s not there, contact us at

How many tickets can I purchase during the ticket sale?

Each code is valid for 2 tickets.

Am I guaranteed a ticket if I order the album?

Tickets are not guaranteed with your album order. With your pre-order, you will receive the opportunity to get tickets which will be available on a first come first served basis.

If I place more than one order will I get additional codes?

No, this is one code per customer.

What if I order from a different retailer or store, do I qualify for the exclusive access?

No. To qualify you must order from the official store (

How do I take part in the exclusive ticket access to the Scaled And Icy London Pop Up Shop & Gallery

The offer to join the exclusive ticket access to the Scaled And Icy London Pop Up Shop & Gallery has now ended. Codes will be sent out to all those eligible on Tuesday 18th May by 6PM BST. Please check your inbox for further details.

What if I have more questions?

Contact us at if you have more questions related to your access.