Frequently Asked Questions

When does the presale access to Kehlani's tour tickets begin?

Tour dates and venues have not yet been announced. When qualifying tour dates are announced, we will contact fans to provide details.

How and when will I receive access?

Access codes and instructions will be emailed to eligible fans before tickets go on sale.

Am I guaranteed a ticket if I order the album?

Tickets are not guaranteed with your album order. We are providing presale access and tickets will be available on a first come, first served basis.

If I place more than one order, will I get additional access codes?

No, each customer will receive one access code.

How do I gain ticket presale access?

This offer has now closed and new fans can no longer take part in the presale access offer.

If you ordered the album from the official store (https://eurostore.warnermusic.com/music-store/artists/kehlani/) before 3pm BST on Tuesday 23rd July 2024 you are eligible for presale access and will receive an access code. Access codes and instructuctions will be sent out once the tour dates have been announced.

What if I purchase from a different retailer or store, do I qualify for presale access?

No. To qualify for access, you must have purchased from Kehlani's official store (https://eurostore.warnermusic.com/music-store/artists/kehlani/) or registered via the sign up form. If you purchase via another retailer, you will not be eligible for presale access.

What if I have more questions about the presale access or my order?

Contact us at kehlanipreorder@wmgcustomerservice.com if you have a question related to your order or the presale offer.