This offer has now closed and new fans can no longer take part in the presale access offer. General sale begins on Friday 15th September at 9am BST.
If you ordered the album from the official store the official European store (https://store.edsheeran.com/) or registered via the sign up form before Wednesday 13th September 3pm BST you are eligible for access and will receive an access code.
This offer is for the Royal Albert Hall shows on 18th & 19th November 2023.
The presale will begin on Thursday 14th September at 9am BST 2023.
General sale begins on Friday 15th September at 9am BST.
Presale access codes and instructions will be emailed to eligible fans from 5pm BST on Wednesday 13th September.
First check your email’s Junk or Spam folder. If you still cannot find your email contact us at email@example.com
Tickets are not guaranteed with your album pre-order. We are providing presale access and tickets will be available on a first come, first served basis. We expect demand to be extremely high.
Tickets are limited to maximum 6 per customer.
Each access code is valid for up to 6 tickets.
Tickets will be sold first come, first served basis. We expect a very high demand and cannot guarantee tickets.
No, each customer will receive one access code.
No. To qualify for the ticket access, you must have purchased from the official European store (https://store.edsheeran.com/) or registered via the sign up form before 3pm on Wednesday 13th September. If you purchase via another retailer, you will not be eligible for access.
Contact us at firstname.lastname@example.org if you have a question related to your order or the presale access offer.